Codeza

AI receptionist for plumbers

Answer every call while you're under a sink, catch the late-night burst pipes and book jobs straight into your calendar.

Where plumbing jobs slip away

Plumbing work arrives when it's least convenient. The phone rings when your hands are full, and the person calling usually has water on the floor.

  • Calls you can't pick up on a job

    You're halfway through a water heater swap when the phone rings. By the time you call back, the homeowner has booked whoever answered first.

    Missed call2:14 pm

  • After-hours emergencies

    Burst pipes, backed-up drains and no hot water don't wait for office hours. A voicemail at night can mean the job goes to someone else by morning.

    Went to voicemail11:42 pm

  • Quote requests that go cold

    Website forms and estimate requests sit in an inbox until the evening. A slow reply tells the customer you're too busy for them.

    Form still unreadSent 9:20 am

How Codeza keeps your phone covered

One agent, set up with your services, your hours and your rules for emergencies.

  • Answers every call in seconds

    The agent picks up day and night, greets callers with your business name and finds out what's wrong, where they are and how urgent it is.

  • Flags real emergencies

    A flooding basement isn't the same as a dripping tap. Urgent calls go straight to your on-call plumber, and the rest become clear messages.

  • Books jobs into your calendar

    For routine work like drain cleaning or a water heater quote, it offers open slots and books the visit, so you arrive knowing what the job is.

  • Replies to web leads in seconds

    New inquiries from your website or ads get a text back right away, with a couple of questions to gather the details for a quote.

Example conversation

A leak late at night

Phone call

  1. Customer: Hi, there's water coming through my kitchen ceiling.

  2. Agent: Thanks for calling Mike's Plumbing. That sounds urgent. Is the water still coming through right now?

  3. Customer: Yes, it's dripping pretty fast.

  4. Agent: Okay. If you can, turn off your main water valve. I'm alerting our on-call plumber now. Can I confirm your address?

Result: Emergency flagged and passed to the on-call plumber with the address and details.

Illustrative example. Business and customer names are made up.

Questions plumbers ask us

Anything else? Ask us on the demo call. Book a free 15-minute demo

Can it tell an emergency from a routine job?

Yes. We set it up with your rules: what counts as an emergency, who is on call and when. Urgent calls get passed on straight away. Routine ones get booked or noted for the morning.

Will it quote prices to customers?

Only if you want it to. It can book a visit or take the details for a quote instead. You decide what it says about pricing.

What happens to calls I miss while I'm on a job?

They get answered. The agent handles the call and you get a short summary with the caller's name, number, address and what they need.

Does it work with my existing phone number?

Usually, yes. Calls can be forwarded to the agent when you don't pick up, after hours, or all the time. We handle the setup for you.

Is this only for big plumbing companies?

No. It works just as well for an owner-operator or a small team, where one missed call can mean a lost job.

Stop losing plumbing jobs to voicemail.

Book a free 15-minute demo and hear how the agent would answer your calls.