Every new lead texted back in seconds
When someone fills in your website form or an ad, they get a friendly text back within seconds. It asks your questions and books the visit, day or night, before they call the next company.
Slow replies lose good leads
You earn leads through ads, your website and your reputation. Then they sit waiting while you're busy doing the work.
Leads arrive while you're working
A new inquiry comes in during a job or an appointment. By the time you see it, hours have passed.
Form still unreadSent this morning
Customers ask several businesses at once
People looking for a service often fill in more than one form. The first reply they get sets the tone.
Also asked elsewhereFirst reply wins
Follow-up falls through the cracks
When a lead doesn't answer the first time, it's easy to forget to try again. That lead goes cold.
No second tryLead gone quiet
What happens with every new lead
From the moment a form is sent until the appointment is in your calendar.
- 1
Catches every new lead
Website forms, ad leads, emails and texts reach the agent the moment they arrive.
- 2
Replies within seconds
It sends a friendly, personal reply by text or email, using the customer's name and what they asked about.
- 3
Asks your qualifying questions
It asks what you need to know: the job, the location, the timing and anything else that matters to you.
- 4
Books the appointment
When the lead is a good fit, it offers open times and books a call, estimate or visit into your calendar.
- 5
Follows up if they go quiet
If the customer doesn't answer, it checks in again on a schedule you choose.
Everything a fast reply needs
The snippets in each card are examples.
Every channel, one agent
Forms, ads, email and text, answered day or night.
Replies that sound human
Short, personal messages, written the way you would.
Hot leads come to you
Ready to talk? Passed to you with a short summary.
Example conversation
An inspection request from your website
Text messages
Customer: Website form: Our basement wall is bowing in. Can someone take a look?
Agent: Hi Tom, thanks for contacting Bedrock Foundation Repair! One quick question, roughly how far does the wall bow in?Replied in 8s
Customer: About two inches, and there's a crack along the top.
Agent: That makes sense. An inspector can come out to measure it on Thursday at 10:00 or 3:00. Which works for you?
Customer: Thursday at 10 is good.
Agent: Great, you're booked for Thursday at 10:00. We'll text you a reminder the day before.
Result: Inspection booked by text, without anyone at the office lifting a finger.
Your reply
Who it's for
Built for foundation repair and HVAC companies.
Where can leads come from?
Website forms, ad lead forms, emails and text messages. If a lead reaches you in writing, we can usually connect it.
Will customers know the reply is automated?
The replies are personal and natural. If someone asks whether they're talking to an AI, the agent tells them the truth.
What if a lead needs a real person?
The agent passes it to you straight away with the full conversation, so you can pick up where it left off.
Can it follow up with leads that went quiet?
Yes. It follows up on a schedule you choose, with messages you approve.
Does it work together with phone answering?
Yes, they work well together. Calls get answered and written requests get a text back, so every customer hears from you fast.