AI receptionist for dental practices
When the front desk is busy with patients, the phone still gets answered. New patients get booked instead of sent to voicemail.
Where dental practices lose patients
Your front desk does several jobs at once: checking patients in, handling payments and answering the phone. Something has to give.
Busy desk, ringing phone
When the team is with a patient at the desk, calls go unanswered. A new patient who can't get through may book with another practice.
Missed callFront desk busy
Lunch-time and after-hours calls
People call when they have a free moment: at lunch, in the evening or on the weekend. That's exactly when no one is there to pick up.
Went to voicemail12:40 pm
Dental emergencies
A patient with a broken tooth or bad pain needs to know what to do and when they can be seen.
Caller hung upIn pain, called elsewhere
How Codeza supports your front desk
It takes the overflow, so your team can focus on the patients in front of them.
Answers every patient call
It picks up when the desk is busy, during lunch and after hours, and greets patients with your practice name.
Books new patients and check-ups
It offers open appointments, books them in and collects the details your team needs.
Handles urgent cases your way
For pain or a broken tooth, it follows your emergency instructions and makes sure your team is alerted.
Replies to online inquiries
Website inquiries about treatments get a quick, friendly reply with an offer to book.
Example conversation
A new patient calls during lunch
Phone call
Customer: Hi, I'd like to book a cleaning. I'm a new patient.
Agent: Welcome, and thanks for calling Bright Smile Dental. I can book you in on Thursday at 9:30 or Friday at 4:00. Which is better?
Customer: Friday at 4 works.
Agent: Great. Can I take your full name and a phone number for the appointment?
Result: New patient cleaning booked for Friday at 4:00, with the details added for the front desk.
Questions dental practices ask us
Anything else? Ask us on the demo call. Book a free 15-minute demo
Can it book appointments into our schedule?
Yes. We connect it to your scheduling system or calendar wherever we can, and set rules for which appointment types it can book. We check your setup on the free demo call.
What about patient privacy?
The agent only asks for what your team needs to book the visit, such as name, contact details and the reason for the visit. We go through exactly how information is handled with you before anything goes live.
What happens with dental emergencies after hours?
It follows the instructions you give it: what to tell the patient and who to alert. Your team decides how emergencies are handled.
Will it sound robotic to patients?
No. It speaks naturally and politely. If a patient asks whether they're speaking to an AI, it tells them the truth.
Other businesses we help
Every trade loses customers to missed calls and slow replies. Here's how we help others.
- AI receptionist for PlumbersAnswer emergency calls while you're on a job.
- AI receptionist for HVACHandle the summer and winter rush without a busy signal.
- AI receptionist for RoofingReach storm-damage leads before the next roofer does.
- AI receptionist for Foundation repairBook inspections for worried homeowners, day or night.
- Don't see your industry?We work with any business that gets calls or inquiries.Book a free 15-minute demo
Every patient call, answered.
Book a free 15-minute demo and hear how the agent greets your patients.